Política de envío
All orders are shipped within 2 business days, Monday to Friday (not including holidays).
Carriers
We use the following carriers to deliver our orders
- UPS (Pick up time - 4PM EST)*
- FedEx (Pick up time - 2PM EST)*
*Please note that FedEx and UPS do not ship on the weekends.
Rosco is not responsible for lost or stolen items. In the case of a lost package by the carrier, Rosco will assist with any information needed by the customer, but all claims must be made by the customer.
Shipping Time
Please use the following tools to calculate shipping from our location in Jamaica, NY 11435.
- UPS: https://wwwapps.ups.com/calTimeCost?loc=en_US
- FedEx: https://www.fedexfreight.fedex.com/transitReload.do
*Shipping times may vary depending on the shipping carrier, stock availability, processing times, and unforeseen weather conditions.
Shipping Rates
The rate charged for the shipping of your order is based on the weight of your products and your shipping address.
Expedited Shipping
We cannot guarantee expedited same day shipping, especially on orders placed after 12PM EST. Please note that the earlier in the day we receive your order, the better chance of it shipping the same day. Please call our office for further assistance.
Out of Stock
If an item is out of stock, we will contact you by phone or email. Please note that some items can take an extended period of time to restock and we can work with you accordingly to find a beneficial solution.
International Orders
We offer international shipping to customers outside of the U.S. Please expect delays in shipping due to customs and extra paperwork. Recipients may also incur extra customs charges.